Help Centre
Keep it fun. With our tools you can manage the money and time you spend, and free outside help is available from groups such as GamTalk, ConnexOntario, Gambling Therapy and Gamban / GamBlock.
Do you charge fees?
No. We add no charge of our own when you deposit or withdraw.
How do I open an account?
Hit Join, add your details and let us know you're 19 or older. After we confirm your ID and where you are, deposits are open to you.
What can I do to protect my account?
Pick a strong password that you never share and log out on shared devices. If something looks wrong, email us at [email protected].
What deposit methods are there, and what is the minimum?
You can deposit with Interac e-Transfer, Mastercard, Apple Pay, PayPal, Online Banking / Trustly, Paysafecard, MuchBetter, Payz (ecoPayz) or Jeton. Deposits start at C$10.
Can I play on a phone?
Yes. Play on our complete HTML5 site using any mobile browser, get our iOS casino app, or download our Android app from Google Play.
What are the withdrawal limits?
The minimum withdrawal is C$20. Daily withdrawals can go up to C$25,000.
Who runs the live tables?
Our live tables come from Ezugi, Stakelogic Live, Pragmatic Play Live and OnAir Entertainment.
What documents do I need, and when?
Your ID and location get checked by us before that opening deposit is accepted. Should we need a closer look, we'll email you to request proof, for example a photo ID.
What currency does my account use?
Your account runs in Canadian dollars (CAD).
Your limits
- Choose personal limits for deposits, wagers and stakes
- Reality checks with time alerts
- Pause your play with a cool-off lasting 24 hours to six weeks
- Self-exclusion or full account closure
- A quick quiz to check how you play
- Verify your ID and location first, then deposits open up
- Lowering a limit takes effect instantly, while raising one takes effect 24 hours later